Support

Questions, bugs or ideas: email [email protected]. I usually reply within two working days.

Reminders don't show up

Check that notifications are allowed for Beanly in your phone's Settings, and that Focus or battery saver is not silencing them. Open Beanly once after changing your schedule so it can reschedule reminders.

Restore Premium on a new phone

Open Beanly, go to You > Restore purchases, signed in with the same Apple Account or Google account you bought with.

Cancel a subscription

iPhone: Settings > [your name] > Subscriptions > Beanly. Android: Google Play > Profile > Payments & subscriptions > Subscriptions. Cancel at least 24 hours before renewal; you keep Premium until the end of the period.

Refunds

Refunds are handled by the store: Apple at reportaproblem.apple.com, Google in Google Play.

Move or back up your log

Your log lives only on your phone. Use You > Export backup to save a file, and Restore backup on the new phone.

Delete your data

Use You > Erase all data, or delete the app. I hold no copy of your log. See the Privacy Policy.

Medical questions

Beanly can't answer medical questions or adjust doses. Please ask your doctor or pharmacist. In an emergency, call your local emergency number.